Shipping & Returns

Shipping Policy

Organic Pharmer offers both free and paid shipping to locations within the contiguous United States. Please note that we cannot ship to P.O. Boxes or UPS Stores—some of our products require refrigeration upon arrival, so we recommend providing a home address.


Our products ship from multiple locations (California and the Connecticut/New Jersey area) and do not all ship from the same facility. Shipping days are Monday through Wednesday, depending on product type and location.


We offer Ground and 2-Day shipping, based on the item.


Order Processing & Shipping Timelines:

Orders are processed in the order they are received and based on product availability. Please allow at least 24 hours for processing.

Beverage orders received after Wednesday at 8:00 AM EST will ship the following Monday.

Soups and Phast programs ship Monday through Friday via ground shipping and may require 1–2 days of handling, plus up to 7 business days for delivery.


Important Shipping Notes:

We do not offer guaranteed delivery dates. Shipping carriers no longer guarantee transit times (including overnight services).

While we do our best to deliver your products promptly, we are subject to carrier timelines and delays.

Once your order has shipped, we cannot make changes or cancellations.


Tracking & Support:

If you provided your email at checkout, you will receive tracking information once your order ships.

For questions or updates, please email us at info@organicpharmer.com.


Shipping Costs:

Most orders over $150 (after discounts) qualify for free shipping.

Shipping policies are subject to change without notice.



Returns & Refunds Policy

At Organic Pharmer, we do not accept product returns or exchanges and do not offer product refunds.


If an exception is made on a one-time basis, store credit may be issued to be used toward a future order. We encourage you to carefully review all product ingredients before purchasing, especially if you have allergies or sensitivities. Please triple-check your cart before completing your purchase to ensure accuracy.


As a small business with perishable products, we are limited in what we can do once your order has been processed and delivered.

 

Restocking & Processing Fees (If a Return Is Approved):

If a return is approved, a restocking fee of up to $80 may be applied to cover shipping, handling, and product loss. Additional fees such as internet processing and banking charges may also be deducted from any store credit amount.

 

Damaged or Incorrect Orders:

If your order arrives damaged in transit or is incorrect, please email us at info@organicpharmer.com with:

  • Photos of the damaged or incorrect items
  • A brief description of the issue

For perishable items, please keep them in the fridge/freezer while we review your case. (Note: Soups no longer need to be kept frozen.)



Subscription Policy

By signing up for a subscription, you agree to the terms outlined on the product page.


Standard Subscriptions:

Most subscriptions (weekly, monthly, or quarterly) require a minimum of two consecutive orders.

Early cancellation will result in a $50 fee.

If your order has already processed and shipped, we cannot offer a refund for that shipment.

 

Phast Program Subscriptions

We offer two subscription options for the Phast Program:

1. Transformative Subscription

Requires a 3-month commitment (3 consecutive shipments)

Early cancellation fee: $100 per unfulfilled shipment


2. Life-Changing Subscription

Requires a 4-month commitment (4 consecutive shipments)

Early cancellation fee: $100 per unfulfilled shipment

 

We appreciate your understanding and commitment to your wellness journey with us.


👉 Shop Organic Pharmer here!

Our Story

Healing isn't a fad. It's a lifelong commitment.

In fact, the philosophy of ayurveda is thousands of years old. With the help of modern science, we’ve found a way to quietly incorporate this into our daily lives. Organic Pharmer is a way of being.We firmly believe that everyone wants to be, and feel healthy. And so, our mission is to provide access to delicious hand-crafted therapeutic products that are nutritionally sound with the best ingredients. All our foods are gluten, dairy, corn, soy and egg free - for good reason. These allergens could cause trouble in your body - adding to inflammation - and since these ingredients are harder to trace back to their source, and we love transparency in all our foods we just eliminate them completely.

The Botanicals

All of our products have a purposeful and functional blend of medicinal herbs. These we refer to as our botanicals. We start with the purpose of the product and add in other elements and ingredients that will enhance the function as well as the flavor.

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The Ingredients

Uncompromisingly 100% Organic. We choose the highest integrity ingredients because your body deserves the best. Whether you are working on healing from a chronic illness or on a prevention plan we've got you covered with the best.

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The PH in Pharmer

Crafting nutritionally sound products that create equilibrium in the body. Our co-founder, Dr. Susan Blum is a leading functional medicine physician. Under her guidance all our products are 100% Organic, Plant-based and free of Gluten, Dairy, Corn, Soy & Egg and all inflammatory oils.

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  • Susan Blum, MD MPH

    Leading Functional Medicine. PhysicianFounder of Blum Center for Health, Dr. Blum is a leader in the fast-growing field of functional medicine. She is the author of the best-selling book The Immune System Recovery Plan and most recent book Healing Arthritis. Her expertise at Organic Pharmer ensures that every ingredient has a medical reason and health benefit and that every dish is nutritionally sound.

  • Lee & Darleen Gross, Macrobiotic Chefs

    After attending the Kushi Institute, Lee and Darleen became Gwyneth Paltrow's personal chefs and then helped launch M Café, LA's award-winning macrobiotic restaurant before starting Organic Pharmer. They are passionate about creating foods that not only taste delicious, but help the body function better.

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