Organic Pharmer offers both free and paid shipping to locations within the contiguous United States. Please note that we cannot ship to P.O. Boxes or UPS Stores—some of our products require refrigeration upon arrival, so we recommend providing a home address.
Our products ship from multiple locations (California and the Connecticut/New Jersey area) and do not all ship from the same facility. Shipping days are Monday through Wednesday, depending on product type and location.
We offer Ground and 2-Day shipping, based on the item.
Order Processing & Shipping Timelines:
• Orders are processed in the order they are received and based on product availability. Please allow at least 24 hours for processing.
• Beverage orders received after Wednesday at 8:00 AM EST will ship the following Monday.
• Soups and Phast programs ship Monday through Friday via ground shipping and may require 1–2 days of handling, plus up to 7 business days for delivery.
Important Shipping Notes:
• We do not offer guaranteed delivery dates. Shipping carriers no longer guarantee transit times (including overnight services).
• While we do our best to deliver your products promptly, we are subject to carrier timelines and delays.
• Once your order has shipped, we cannot make changes or cancellations.
Tracking & Support:
• If you provided your email at checkout, you will receive tracking information once your order ships.
• For questions or updates, please email us at info@organicpharmer.com.
Shipping Costs:
• Most orders over $150 (after discounts) qualify for free shipping.
• Shipping policies are subject to change without notice.
At Organic Pharmer, we do not accept product returns or exchanges and do not offer product refunds.
If an exception is made on a one-time basis, store credit may be issued to be used toward a future order. We encourage you to carefully review all product ingredients before purchasing, especially if you have allergies or sensitivities. Please triple-check your cart before completing your purchase to ensure accuracy.
As a small business with perishable products, we are limited in what we can do once your order has been processed and delivered.
Restocking & Processing Fees (If a Return Is Approved):
If a return is approved, a restocking fee of up to $80 may be applied to cover shipping, handling, and product loss. Additional fees such as internet processing and banking charges may also be deducted from any store credit amount.
Damaged or Incorrect Orders:
If your order arrives damaged in transit or is incorrect, please email us at info@organicpharmer.com with:
- Photos of the damaged or incorrect items
- A brief description of the issue
For perishable items, please keep them in the fridge/freezer while we review your case. (Note: Soups no longer need to be kept frozen.)
By signing up for a subscription, you agree to the terms outlined on the product page.
Standard Subscriptions:
Most subscriptions (weekly, monthly, or quarterly) require a minimum of two consecutive orders.
• Early cancellation will result in a $50 fee.
• If your order has already processed and shipped, we cannot offer a refund for that shipment.
Phast Program Subscriptions
We offer two subscription options for the Phast Program:
1. Transformative Subscription
• Requires a 3-month commitment (3 consecutive shipments)
• Early cancellation fee: $100 per unfulfilled shipment
2. Life-Changing Subscription
• Requires a 4-month commitment (4 consecutive shipments)
• Early cancellation fee: $100 per unfulfilled shipment
We appreciate your understanding and commitment to your wellness journey with us.
👉 Shop Organic Pharmer here!
