FAQ
What makes Organic Pharmer unique?
Every ingredient in our beverages and foods have a medical reason for being there. This is based on the principles of functional medicine and under the guidance of Dr. Susan Blum, a well-known expert in the field of functional medicine.
All of our products have been developed in conjunction with Dr. Blum, who has tailored each for a specific therapeutic effect, based on the unique healing properties of the ingredients used. Thanks to our husband and wife team of macrobiotic chefs, everything tastes delicious too!
What is functional medicine?
Functional medicine is an approach that considers the whole person, not just your symptoms. In traditional medicine when you are ill or have a health condition, your doctor typically tries to figure out what diagnosis he or she can bundle your symptoms into. This, usually is what determines your treatment. But in functional medicine, your doctor gathers information about you from your past (i.e. where you grew up, health history, traumatic events, etc.) and your present (i.e. your stress level, exercise regimen and relationships) and does detailed lab tests and a physical exam.
Using this information, a functional medicine doctor tries to uncover the underlying cause of your symptoms. Then, he or she comes up with a personalized treatment plan that can include aspects of western medicine, such as prescription medications, as well as integrative elements like lifestyle changes, supplements, detox programs and food as medicine.
This food as medicine approach is the foundation of every item on our menu at Organic Pharmer.
Are all your ingredients organic?
Our goal is to create products from 100% organic ingredients. When available we'll choose regenerative farms, the next evolution in Organic's - creating positive health for us and the environment.
Where do you get your ingredients?
We aim to source ingredients as locally as possible, choosing small growers close to our production facilities for the majority of our ingredients.We do have some specialty items like fresh ginger and turmeric that cannot be sourced locally, but are always organic.
Are your products dairy free?
Yes! We do not use any dairy in our products, ever. When you see "Milk" it's alternative, either from almonds, coconut, or our special blend of sunflower & hemp.
Are your products gluten-free?
Yes. Our entire product line is made with 100% gluten-free ingredients. However, while all items are gluten-free, some are produced in a facility that is not solely dedicated to gluten-free food. Every effort is made to avoid cross-contamination with the gluten-containing products that are produced out of the same facility. However, people with severe gluten allergies should use discretion when consuming our food and beverages.
How do you calculate the nutrition information?
Part of Organic Pharmer's mission is to provide nutrition information for all of our products and recipes. Detailed nutrition information is available on our website and is calculated using software linked to the USDA National Nutrient Database.
These calculations are based on standardized recipes and not laboratory testing. As a result, the nutrition information we provide should be considered approximate and intended for informational purposes only.
Consult with a nutritional or medical professional if you have specific/personal health concerns.
What does “infused” mean?
This refers to the way we make our beverages and why we believe they are the healthiest. First, we take our botanical ingredients and make a tea or infusion, then we layer in other elements such as cold pressed fruits and vegetables to enhance the benefit and flavor. We make the most nutrient dense beverages around.
Our proprietary blends of organic and wild-crafted herbs, roots and flowers are put through the process of infusion, which has been used for centuries by practitioners of the traditional Chinese, Ayurvedic and Native American healing arts.
All of our infused beverages have been developed in conjunction with Dr. Susan Blum, who has tailored each for a specific therapeutic effect, based on the unique healing properties of the ingredients used.
Do your beverages contain sugar?
We do not use refined sugar in any of our food and beverages and instead rely on the natural sweetness of organic fruits and vegetables. However, we use small amount of local honey and mineral-rich maple syrup to sweeten some of our menu items. All of our products have full descriptions and nutrition information.
All of our food and beverages have been formulated to keep the amount of sugar to a minimum. Generally, none of our beverages or protein shakes contain more than 10g of sugar per serving. Some beverages may contain more, depending on the selection of fruits and beverages. For instance the happy gut, the benefit of cold pressed pineapple on the gut was one we could not exclude even though the sugar content is higher than our other beverages.
What’s the shelf-life of your beverages?
All of our beverages use HPP and have an expiration date on them. When you receive them they just need to be cold! Must be stored in the fridge.
I'm thinking about doing a cleanse, but I've never done one before...what am I getting into?
Unsure what a cleanse actually is and what type of commitment it entails? Check out our page on cleansing for more info.
How do I decide between a cleanse or the Phast program?
Not sure which program to choose? Check out this article to help you decide. A lot of customers choose both actually.
How can I get Organic Pharmer in my area?
We ship Nationwide! All of our items available on our website are ready to ship to you anywhere you are in the USA. Order here! If you are experiencing a notification that says we do not ship to your area, please first try an incognito or private tab to checkout. If that doesn't work please send us an email at info@organicpharmer.com with the contents of your cart so we can look into the issue for you!
Do you have any retail stores?
At this time we do not have any retail locations. However we are in a few stores throughout the US. You can find us in here:
Monterey County: Elroy's Fine Foods and Cornucopia Market
NYC: Happier Grocer
Where are your products made?
Being a small business that has expanded rather rapidly our production may move from place to place. We currently are working with an amazing beverage manufacturer in Long Island, NY. Our soups are made in New Jersey. Our bakery items are made in Vermont and California. We work with fabulous manufacturers who provide high quality manufacturing that meets our standards.
Can I call to place an order?
We recommend emailing us your order to info@organicpharmer.com. If calling is preferred we do have a phone number 831-574-1920. We do want to let you know that we are a small team so phone calls for us are generally the slowest mode of communication as we are between the kitchen and shipping daily! But the best way to place an order is simply through our website! If you need a change please add a note to your order!
What is your return & shipping policy?
All of our shipping and returns information are listed here!